Privacy Policy
At Sladoska, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [www.sladoska.com] and utilize our services. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information:
- Examples: Name, email address, phone number, postal address.
- Payment Information:
- Examples: Credit/debit card details, billing address.
- Note: Payment information is processed securely through our trusted payment partners and is not stored on our servers.
- Order Information:
- Examples: Details of the products you purchase, order history.
- Technical Data:
- Examples: IP address, browser type, operating system, access times, pages viewed.
- Marketing and Communications Data:
- Examples: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use your personal data for the following purposes:
-
Order Processing and Fulfillment:
To process and deliver your orders, manage payments, and communicate with you about your purchases. -
Customer Service:
To respond to your inquiries, provide support, and improve our services based on your feedback. -
Marketing and Promotions:
With your consent, to send you newsletters, promotional offers, and updates about our products and services. -
Website Improvement:
To analyze website usage and enhance your browsing experience. -
Security and Fraud Prevention:
To protect against unauthorized access, fraud, and other security threats. -
Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
3. Data Sharing and Disclosure
We may share your personal information with:
-
Service Providers:
Third-party companies that provide services such as payment processing, shipping, and marketing. These providers are authorized to use your information only as necessary to perform their functions. -
Legal Authorities:
When required by law or to protect our rights, safety, or property. -
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Note: We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
-
Encryption:
Sensitive information such as payment details is encrypted using SSL (Secure Socket Layer) technology. -
Access Controls:
Access to personal data is restricted to authorized personnel only. -
Regular Audits:
We conduct regular security assessments to identify and mitigate potential vulnerabilities.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
-
Enhance User Experience:
Remember your preferences and settings. -
Analyze Website Performance:
Understand how visitors interact with our site to improve functionality and content. -
Marketing Purposes:
Deliver personalized advertisements and offers.
Managing Cookies:
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
-
Access:
Request access to your personal information. -
Correction:
Request correction of inaccurate or incomplete data. -
Deletion:
Request deletion of your personal information. -
Restriction of Processing:
Request restriction on the processing of your data. -
Data Portability:
Request transfer of your data to another service provider. -
Objection:
Object to the processing of your data for certain purposes.
Exercising Your Rights:
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
7. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: info@sladoska.com